We participate in programs from Shopify, CJ, Bluehost, Clickbank, and other sites. After reading this article, check out this article to learn everything you need to know about handling returns and refunds when dropshipping! Oops! PRO TIP: If youre not much of a writer, outline what to include in your dropshipping shipping policy, then outsource the document-writing process to a professional freelancer. A No-Nonsense Guide. Why do you need to include a shipping policy when dropshipping? Add the prices for each and the duration expected to take for the orders to arrive. In the exceptions segment, you can mention how you intend to deal with refunds and returns and any cost the buyer would incur, together with the duration of the validity of the policies. This will help you get better prices and priority order processing. As weve mentioned before, AliExpress offers a free return up to 15 days from arrival for products that arent opened or damaged in any way. AliExpress Dropshipping to Shopify - Make It Easy | Alitools One way wed recommend selling AliExpress dropshipping products on Amazon is: Once you set up DSers, you can also create Amazon listings out of existing products in your store or create offers for existing Amazon products if youre already selling on the platform. However, if youre working with multiple suppliers, simply have an email where customers can request a refund and get in touch with you. How does AliExpress dropshipping work? In that case, say that you will be able to locate the package and verify if it is still in transit. Make sure to give your customer a realistic delivery time, so they will know what to expect. On the other hand, if you are selling smaller items, you may wish to offer international shipping. Dropshipping for Beginners: What Is It & How to Start Today? How to Give Refunds If You're Using WooCommerce? At this point, if you're not offering free shipping on your dropshipping site, you've already lost out to the competition. If you provide multiple shipping options, provide a chart that lists out all of those options. Mention when a client should feel the need to reach out with shipping-related queries. Start a free trial and enjoy 3 months of Shopify for $1/month on select plans. Start your own dropshipping business without paying for a course. In the case of dropshipping stores, the supplier is almost always in China. You can easily create a new page for it through your eCommerce platform and reference it in your website footer like this: You may also want to remind your customers to have a look at it before placing an order by including a link to it on your product pages. Keep on reading to find out what you should cover in your shipping policy, so your visitors will be able to find every bit of information they need! For example, you can offer local shoppers in-house pick-ups to cut shipping costs and time. Use the template at your own risk. 1.4. You can also mention other shipping restrictions, like not being able to ship to a PO box or military address. AliExpress is an enormous marketplace, with more than 100 million products available for sale. Dropshipping with AliExpress works similarly to any regular dropshipper. Never skip adding these default pages to your dropshipping store. Thus it makes the profitable model of online drop shipping to date. That would be wrong. To avoid this as much as possible, you could have a size chart to help your customers find the right fit. #: Use tables and other formatting options to underpin important information, like shipping prices and timelines. Remember that international shipments incur additional costs like taxes; state whether your company covers this cost. But, if your supplier and return address are in China, this can be very costly to your customers, making them unlikely to buy from your store again. Try Shopify for free, no credit card required. If youre using DSers, the order will be fulfilled for you automatically, including the tracking number, and your customer will know their order has been shipped. While it isnt perfect, Ive developed a list of criteria for choosing a product. Once youve demonstrated you can bring in recurring sales, some sellers will allow you to place your logo on products or include custom invoices and branded inserts into shipping packages. Feel free to copy our Do Dropshipping Shipping Policy, modify it to fit your dropshipping stores policy, and use it in combination with the other standard pages here! You can always lower the shipping cost or find a way around it perhaps bundling it into the product price. Your dropshipping return policy has to clearly outline who covers the costs for the return delivery of a product. What are some of the best AliExpress dropshipping products? The product that came doesnt match the description; The buyer was promised a genuine but received a fake product; Room 709, Building No.1, Xitouchuangzhi Center, Xihu District, Hangzhou, Zhejiang, China. Its 100% free to dropship through AliExpress. Doofinder Review. As soon as a customer asks for a return, you must act fast and create a return request at your suppliers store. This way, whenever you get an order, it will be easier for you to find the supplier on AliExpress, as well as keep track of price changes. After being exposed all the time to dropship "gurus" trying to sell their courses and learning from my mistakes, I decided to help build Do Dropshipping and make all information you need to succeed in dropshipping available for free to everyone! Drafting a dropshipping return policy thats fair to your customers yet still doesnt kill your dropshipping business can seem like a challenging task if youve never done it before. Dropified - Import items from AliExpress, eBay, and over 80 other product marketplaces. Dropshipping with Aliexpress is an excellent way to start an ecommerce business without worrying about inventory or shipping. Your success in dropshipping depends on reliable suppliers providing quality wholesale products at reasonable costs. For instance, if your supplier offers only a 7-day return and refund period, it doesnt make sense that you provide a 30-day money-back guarantee. The best part about AliExpress dropshipping is that it allows store owners to quickly test and validate product ideas. Do you want to create your own online store? As soon as the item is returned to your supplier, they will refund you the money. Trustworthy suppliers and warehouses close to your customers can help you prevent this issue. Naturally, the most significant problem here is the loss of profits and the inability to plan your income in advance. A dropshipping return policy page should be vital to start dropshipping. Try Shopify for free, and explore all the tools and services you need to start, run, and grow your business. Get free online marketing tips and resources delivered directly to your inbox. And remember that you will also learn many things by just starting to build your dropshipping store and learning things step-by-step , Good luck with your dropshipping store! Another option is to change your suppliers and look for ones that are closer to your customers. #: Delivery times for various shipping regions. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Save my name, email, and website in this browser for the next time I comment. Once the order is shipped, we can not alter the shipping address anymore. Step 4: Review and Save Your Policies. 2022 Guangzhou Haoqianyi Trading Co., Ltd All rights reserved. What your shipping policy should include You should include a link to your detailed return policy for transparency. Required fields are marked *. And if it doesnt work out, you can simply remove the item and start testing something else. Julong Industrial Zone. The AliExpress seller ships the order directly to your customer. AliDropship - Start AliExpress Dropshipping Business On WordPress It is ideal for: Managing a dropshipping store. Looking through a chart is easier than reading through paragraph chunks to get the needed information. Dropshipping with AliExpress - Pros and cons Pros: Cons: How to start dropshipping with AliExpress 1. Also, ensure you give customers any other relevant information they would need. It includes details on expected delivery times, shipping costs, shipping methods, payment and tracking information, shipping restrictions, and international shipping. This excludes all weekends and any major holidays. Also, your customers in the US have the Federal Trade Commission (FTC) protecting them as buyers. So, go ahead and tell your customers all about your shipping options! This dropshipping return and refund policy should be an essential page of any dropshipping or eCommerce store since it creates trust and adds a layer of safety for your customers. Top 12 Must-Have BigCommerce Dropshipping Apps for 2023 AliExpress makes it easy to find products to sell in your ecommerce store without having to worry about inventory or shipping. 5. Awesome to hear that the article helped you! Return Policy for Dropshipping Last updated on 01 July 2022 by Jennifer Laird (PrivacyPolicies.com Legal writer) If you run a dropshipping business, you should provide a Return Policy so customers know what happens if they're unhappy with a product they receive. The timeframe in which returns are accepted, The product doesnt match the description, The product doesnt fit or is the wrong size, The product arrived with defects or damage, The product didnt arrive at all or comes later, A solid return policy thats easy to find, Purchasing from Alibaba, AliExpress, Taobao, 1688. However, many dropshipping stores stay competitive by offering a 30, 60, or even a 90-day warranty. Modalyst makes it easier. You may have several shipping options with different costs set up on your dropshipping store, which you could show as HappySkinCo does: There are shipping options based on delivery time, like standard shipping and express shipping. Integrate a customer support option after every step in case the client gets stuck. If youre selling low-cost dropshipping products, its often wiser to simply offer a refund or a replacement without asking for a product return. DSers allows you to automatically choose ePacket shipping on checkout for all orders on AliExpress. Women Shoes Fashion Drop0shipping Starter Website This way, you can bring up the issue with the supplier through AliExpress, encouraging them to correct it and hopefully solving the problem for any future orders. Dropshipping Policy Examples and Template, Writing a Shipping Policy for Your Dropshipping Website. Here, mention the countries you ship to and dont. Type above and press Enter to search. 100+ product updates to help every business build for the long-term, Find a niche or business idea and get started, Practical steps for starting a business from scratch, Learn the 11 steps to starting a business, Start a business selling in-demand products, Everything you need to know about selling t-shirts, Sell customized products without holding inventory, Learn about dropshipping and how it works. NicheDropshipping has an established return and refund policy that you can work around while dropshipping products from China. Starting AliExpress Dropshipping with our free Google Chrome Extension. However, it is still a crucial step in setting up your dropshipping business. How to create a shipping policy in Shopify? The more transparent you are with them, the better as this will help you build a trusting relationship with them. Most online buyers are likely to complete an order from stores that offer free shipping. Drafting an adequate shipping policy when you are dropshipping all comes down to asking your potential suppliers the right questions: their handling time, processes, the carriers that they use, where in the world they can deliver to and the costs, the typical delivery times and how customers can track their orders. Notifications are sent out immediately via email after the package is ready for shipment. DSers will even let you know when a supplier on AliExpress has changed their price or run out of stock and suggest other dropshipping suppliers. It was founded in 2010 and is owned by China-based Alibaba, one of the worlds largest ecommerce companies. All rights reserved. Once you have a distinct niche in mind, its time to start choosing a few products you want to resell on your store. Shipping Policy: An Ecommerce Guide [+ Template] Toy Theme Shipping Policy Template. It is one of a dropshipping store's standard pages and contains a set of rules that determine the "when & how" of returns on your store. As discussed above, the customer who visits your website generally doesnt know that you use a supplier to fulfill your orders, which means that your shipping policy will look like any other online store. Here are the three ways returns work with dropshipping stores: Shopify itself is only the online store builder or eCommerce platform that you use to host your store. Remember that, ideally, you want customer loyalty and repeat sales. Using headings is another great way to segment your dropshipping shipping policy. Remember to draw inspiration from the dropshipping shipping policies of successful online businesses to ensure your shipping policy is all-encompassing. 2018-2023 Do Dropshipping. After the order is shipped out and received by the carrier, we will update you with a Track-and-Trace code with which you can follow your package and see the remaining shipping time. GuangZhou, GuangDong, China 510000, Advantages of a Dropshipping Shipping Policy, Things to Include in a Dropshipping Shipping Policy, How to Create a Shipping Policy for Your Dropshipping Business in 5 Easy Steps, Step 1: Figure out the available shipping methods, Step 2: Set shipping prices and timelines, Step 3: Outline exceptions, refunds, and returns, Step 4: Create, then improve your first draft, Dropshipping Shipping Policy Tips, Strategies, and Best Practices, integrate shipping software into your store, 15 Platforms Offering The Best Print-on-demand For Etsy Services, 12 of The Best Order Management Software For eCommerce Businesses, 16 Functional Chrome Extensions for Dropshipping. We suggest using these templates to save questions from buyers and adapt the template to our shipping time. Most of the time, you will be dealing with multiple suppliers that each have their own policies, practices, and shipping costs. Within, youll find products ranging from womens clothing and jewelry to electronics and home dcor. And if you have multiple suppliers, be respectful of all conditions to avoid customer complaints. What Is a Dropshipping Return Policy? Lets help each other to have an awesome dropshipping journey! Will you accept only damaged products and products that didnt arrive on time, or will you also accept returns on wrong sizes and fits? To avoid these return delivery costs altogether, often, dropshippers allow cash or store credit refunds without asking for the product to be returned. 3. How To Create a Shipping Policy in 2023 (Free Template - Shopify Even if youre not dropshipping with AliExpress, but for example with a dropshipping agent, chances are that you wont beat the fast shipping times of Amazon. #: Domestic and international shipping information. Dropshipping is a fulfillment method. We offer free shipping for orders above $100. What Dropshipping Products Have the Highest Return Rates? A well-written return and refund policy can help you create trust, loyalty and boost your customer service game. The vast majority of dropshipping businesses accept returns and offer refunds since it would be morally and often legally wrong not to do so. We use cookies to optimize our website and our service. How to Write a Shipping Policy for Dropshipping Stores - WebsitePolicies Or you (better for customer loyalty but could result in losses? Link back to the main post on this here for more clarification. In this video, we'll be walking you through everything you need to know about setting the right shipping, return, and payment policies when dropshipping from. You can settle on one or decide to diversify your options offering retail customers several shipping options helps build trust by giving them a say in how they get their orders. For the final step, head over to Online Store -> Navigation, to add your new shipping policy to your footer menu and/or other menus! We are a team of online retailers who are very interested in stocking your line of products on our eCommerce store.