Here's everything you need to succeed with Okta. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Liveops Agent Portal And Liveops Nation Com Okta Browser Plugin; Okta Agents. Required fields are marked *. 10 Things I Wish I Knew Before Becoming A Liveops Agent Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Post in the comments section of this video.Thank you for 2,360 subscribers! Sign-On: Liveops Agent Services LLC Site. Virtual Agents | Blog. Teams include: Client Results. Thats what were there for. Director of Customer Care, healthcare organization. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Liveops exists to improve people's lives, and . I am being paid to do what I enjoy, which is helping people. To find out more, read our Privacy Policy and Cookie Policy. View our background and credit check requirements here. View our background and credit check requirements here. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. We believe every voice matters. Your customers deserve the best at every touchpoint. Hope, the above sources help you with the information related to Liveops Agent Portal Okta. best www.shiftboard.com. Be prepared to dynamically scale your platform with virtual agents that can mobilize within hours. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. We use cookies to improve your experience on our website. Liveops Okta. Want to become a Liveops agent? Client opportunities may have additional requirements, including expanded client-specific certification. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Our developer community is here for you. So how much can you earn? Liveops, Inc. | LinkedIn Employer Matching Opportunity, 100% Employer Paid Life Insurance option Add a new device appears in Duo Mobile settings. Earning potential. Healthcare and Medicare enrollment can be complex. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. I love the freedom element. The background/credit check requires a $45 processing fee paid directly to our vendor. Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. !#liveops #seoulbox #onlineincome And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. Remote Call Center Representative Job in Waynoka, OK at Liveops I love the flexibility. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Independent Contractor Management - Openforce Learn how. Add this integration to enable authentication and provisioning capabilities. All rights reserved. Its not easy to find a flexible team of experienced agents who understand your brand. 1099 Independent Contractor offers no benefits, Paid by the minute. The workplace culture is amazing. Liveops Job Board. Liveops Agent Community - Liveops The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. 3,309 Following. The background/credit check requires a $45 processing fee paid directly to our vendor. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Login. The background/credit check requires a $45 processing fee paid directly to our vendor. Researched & Written by Ann Rozier on the FlexJobs Team. What I wish I knew the first time I filed self-employment taxes. We call the agent community Liveops Nation. In healthcare, engagement and patient connection are paramount. Enjoy the freedom and flexibility of being your own boss. Sign an Independent Contractor Agreement. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Virtual. Support. Create success for our clients by working cross-functionally to build strategies that maximize program results. To find out more, read our Privacy Policy and Cookie Policy. Conducting inbound/outbound customer service calls. Independent Contractors are responsible for expenses and control their profit and loss. Answer. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. Join the company voted one of the Best Places to work in Arizona. Liveops | Okta If you love helping improve peoples lives we want you to work with us. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Contact UsBecome an Agent. Please enable it to improve your browsing experience. Universal Login. Customer Service Job in Dayton, OH at Liveops - ZipRecruiter Groups can then be managed in Okta and changes are reflected in the application. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. This means you can choose when, where, and how often to work! Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Password. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed 2-4 weeksMost training is 2-4 weeks. When call volumes are low, you pay less. Duo Security for MFA | Okta. Login - LiveOps Inc. IT Support This app integration supports Single Sign-On. The freedom of an entrepreneur. Sign an Independent Contractor Agreement. We would like to show you a description here but the site won't allow us. LiveOps will not sell or share your information with third parties for marketing purposes. Or, sign in using: Login using Okta. At Liveops, we believe in improving people's lives no matter where, when, or how they work. If you have not created a ticket yet then you would need to register or create a new ticket to begin. The VirtualFlex platform delivers the right agent at the right time, with the right results. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. This login is to access our Shiftboard online scheduling and people management system. Scottsdale, AZ liveops.com Joined January 2009. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Single Sign On. There are no benefits, no vacation pay, no paid training. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. Login to track your existing support requests. Your customers deserve the best at every touchpoint. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . Support. Virtual Healthcare Call Center Services - Liveops irda online agent registration portal& 39, liveops agent portal and liveops nation com. Also the hiring process is long and it's unpaid. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. The background/credit check requires a $45 processing fee paid directly to our vendor. Apply to Liveops (Fountain) There is absolutely no paid training. Learn more about us at www.liveops.com. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Get started on your new home business Flexibility. Okta Message & data rates may apply. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. We call this agent community Liveops Nation. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Passwordless. @Liveops. Without a doubt, they are the most organized company weve ever worked with. Remote Call Center Representative Job in Lost Nation, IA at Liveops VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. The pay is great and is based on talk time. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Careers at Liveops Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. Earning potential. Earning potential. Thanks so much for taking the time to leave a review! Money is amazing, but like every job there are flaws. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Forgot Password - LiveOps Inc. IT Support Copyright 2023 Liveops, Inc. All rights reserved. We use cookies to improve your experience on our website. Secure your consumer and SaaS apps, while creating optimized digital experiences. Hard to get in contact with managers for help. See Capabilities for more details. Liveops brought a new level of professionalism to our needs. To accept cookies continue browsing as normal. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. Your patients health is your top priority. - Liveops The modern contact center. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. You can also manage cookies in your browser settings. Excellent company! Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. They want right-time. Our scalable platform lets agents define their availability. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. Login here. Cons are having to provide your own equipment. Their consistency, professionalism and customer service are unparalleled in the industry. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Liveops Agent Portal Okta - Explore Recent As of July 18, 2022, all certification courses are FREE. Build a thriving work-at-home business providing remote customer service for top brands. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status I trust them and look forward to a deeper partnership in the future. My only issues with liveops is the pay amount and the delay in receiving my pay. Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. Pros. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Push existing Okta groups and their memberships to the application. Grow your home business through Liveops client network, working with the brands you know and love. https://www.liveops.com . Liveops - Remote Work From Home Jobs & Careers | FlexJobs With Liveops Nation behind you, the. This means you can choose when, where, and how often to work! Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Log in. Push either the users Okta password or a randomly generated password to the app. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Log-in to the worlds easiest to use Learning Management System You get to dictate when and how often you commit to providing services. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Liveops regularly hosts well-attended, agent-focused events. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Liveops: Flexibility. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. We encourage ideas from everywhere. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Public Relations e-mail (press@liveops.com) Locations. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Job Work/Life Balance. The background/credit check requires a $45 processing fee paid directly to our vendor. Working at Liveops: 947 Reviews | Indeed.com No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. To accept cookies continue browsing as normal. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. transparency. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. This login is to access our Shiftboard online scheduling and people. Its why weve led the industry in virtual flex agent services for more than 20 years. Copyright 2023 Liveops, Inc. All rights reserved. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Liveops exists to improve people's lives. option Add a new device appears in Duo Mobile settings. Want to build your own integration and publish it to the Okta Integration Network catalog? Earning potential. We work in service of our Agents, Clients, and Employees. Knowledge Base. 7,827 Followers. Please update your browser to the latest version on or before July 31, 2020. Copyright 2023 Liveops, Inc. All rights reserved. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. I use the money to take my grandchildren shopping or on day trips. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. The cons are being able to work in your own home. Liveops - Forgot password - SAP Litmos We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. To find out more, read our Privacy Policy and Cookie Policy. Copyright 2023 Okta. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Talent deserves opportunity. Want to become a Liveops agent? Find Out How & Apply . They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. VirtualFlex is more than just a contact center model. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Welcome to Liveops Agent Services LLC Shiftboard Login Page. Without a doubt, they are the most organized company we have ever worked with. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Director of Customer Care, healthcare organization. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. Creates or links a user in the application when assigning the app to a user in Okta. When unexpected events occur like global pandemics health needs can rapidly change. New Ticket - LiveOps Inc. IT Support great training and continued support. Flexibility. We've been partnering with Liveops since 2010 for all our inbound needs. Please update your browser to the latest version on or before July 31, 2020. Want to become a Liveops agent? Join Liveops Nation and experience the freedom and autonomy of being self-employed! Okta updates a user's attributes in the app when the app is assigned. Liveops Agent Portal Login We call the agent community Liveops Nation. Your email address will not be published. With VirtualFlex, theres no need to overstaff. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Certification courses provide the learner with critical knowledge related to the client and call types, as well as how to deliver a successful customer experience. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Keep in mind, the more you service, the higher your earning potential! Actual earnings may vary depending on client opportunity and support required. Developer Center. From professional services to documentation, all via the latest industry blogs, we've got you covered. Go Further; Marketplace. Liveops - YouTube We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. Work outside the perimeter. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Your connection to your customers/clients is the most important part of your job. Sign an Independent Contractor Agreement. We create better outcomes by seeking out and integrating diverse perspectives. Work From Home With LiveOps Virtual Call Center - Symphony Talent Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Please review the Liveops basic technology requirements by clicking here. As an agent with Liveops, you are a self-employed independent contractor, not an employee. 5.0. Accounts can be reactivated if the app is reassigned to a user in Okta. Flexible. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Its our approach to providing the most exceptional customer service agents a business can find. I have children who are active in sports, so it allows me to be there when they need me. With this strategy, everyone wins. Main hustle or side gig its all up to you. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Dont let the next surprise get in the way of delivering a great customer experience. Remote Call Center Representative Job in Greenville, SC at Liveops show about fbi agent and dimensional portal. No matter what industry, use case, or level of support you need, weve got you covered. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Were here to improve peoples lives. Also shoutout I recommend both new and veteran agents watch this entire video. Returns the exact phrase match within quotes. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. The agent community sits at the core, and we dont take this lightly. Liveops mobilizes reliable, brand-certified agents. Support. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. At WebCE, we are passionate about delivering exceptional professional development solutions. You can also manage cookies in your browser settings. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study.