We hadn't even been asked about what we wanted for entrees yet. They took 200 off bill. Del Frisco's Double Eagle Steakhouse. Unfortunately the service was awful on Saturday evening. After waiting about 15 minutes past our reservation time to be seated, the waitress basically ignored us. When our server described the lobster tail she said that it came with a garlic butter sauce. Again, the host team and the bus team that helped us when we didnt receive what we ordered; job well done!More, Hostess staff is rude and inept. Our server forgot about it and by the time it arrived it was cold and started to congeal. Blue Cheese Lettuce Wedge. The restaurant is set in a very nice building. Dont let your products get skipped. HOW INSANE IS THAT??? Use the CB Insights Platform to explore Del Frisco's Restaurant Group - Double Eagle Steakhouses and Grilles's full profile. Our server didnt return once the food arrived, so again we had to ask someone else to bring a side dish that was incorrect. In May, Del Frisco's Double Eagle Steak House will open a new two-story restaurant in Plano, Texas. Number of U.S. locations Areas served Notes BonChon Chicken: Busan, South Korea: 2002 Dallas, Texas: 115 . The filet was closer to well done. Where Del Friscos does seem to have enormous clout is in wine buying, and every unit has great depth and breadth, many with more than 1,200 labels; the wine list in New York is easily one of the best in the world, including a slew of trophy wines like Romane-Conti going for an astonishing $29,000. fine dining centennial, co. Read the latest news and stories. You said it was in the Back Bay in a mall. Im sure that was the last thing he wanted to hear, half of the table was not happy with their meals. We try different steakhouses here in Houston and anytime traveling. Your Gift Card is redeemable for services only at participating and authorized Del Frisco's Double Eagle Steakhouse, and Del Frisco's Grille locations. Place was nice and the view of Boston harbor was also nice. ), and the 2nd round was even longer! But I digress. So far in Houston go to Flemings,Pappas,Mastros and capital grill. Cuisine: American. PRICE RANGE $31 - $50 Special Diets Gluten Free Options I had to get a different dish because the menu just changed that day. Specialties: Eddie V's Prime Seafood brings an experience filled with Seafood, Steaks and Rhythm, with a menu emphasis on top of the catch prime seafood creations, USDA prime beef and chops, and fresh oyster bar selections. Warring to all: check you receipts!More, So half way thru the meal we see a mouse running outside on the restaurant terrace. An 'anytime eats' dining destination, the Grille offers an array of fun,. Compare ratings, reviews, salaries and work-life balance to make the right decision for your career. The asparagus was as expected.More, If you are looking for the typical Del Frisco experience, you won't receive it here. She assumed the post on April 3. [Update on Nov. 4, 2019: The sale was completed Nov. 4, and Fertitta now operates 16 Del Friscos Double Eagle Steakhouses and 17 Del Friscos Grilles. They charged $6 for a small amount of butter sauce. we had been there 2.5 hours. Share. The best part of the meal was the dinner roll. * we watched our waitress chatting gleefully with her peers by the doors into the kitchen while we waited for a wine list. CBI websites generally use certain cookies to enable better interactions with. Make a reservation Party Size 2 people Date Time Mar 3, 2023 7:00 PM Find a time Booked 71 times today Order delivery or takeout Takeout (412) 240-6140 Nope, we continued to wait. Once we got the attention of our waiter, he apologized profusely and said he would get it fixed right away. i know this because the valet service announced that they closed at 10 and we would need to deal with our own vehicles from then on, which meant I had to go move it from the Valet storage area to the front of the restaurant. Del Frisco's is rooted in a rich American tradition - the steakhouse. and for over $175 per person an outstanding experience is expected. Long story short the whole evening, and I mean whole evening continued on in this manner. The manager came over a apologized again and they tried a 3rd time, which was cooked correctly. Del Frisco's Restaurant Group - Double Eagle Steakhouses and Grilles's headquarters is located at 2900 Ranch Trail, Irving. The food was excellent! would be late. We were pleased to learn that we could book a dinner reservation for 4 on a Friday night in June. Back to the cocktails A lemon vodka martini was actually "warm", and the ice had watered down the bourbon cocktail as it melted before it got to us! Good For a better experience I recommend sharing ;), We started off with cocktails at the bar, proceeded to our table and consumed an excellent tenderloin with steamed broccoli. A few minutes later the manager, Kimberly, came by and asked if we were missing meals - we told her that we sent them back because they were overcooked. Ive had better food and service at Outback.More, I go back a long way with Del Frisco's, having been a regular at their alpha Dallas location before they had a steakhouse in every major US city. salty and dry. When I spoke to the manager - he indicated that we don't have many children coming through their establishment and that it was the first time anyone has brought it to his attentionwhich is a sorry excuse. Are you sure you want to delete this answer? Del Frisco's restaurants are sited in urban locations to target customers seeking a "destination dining" experience while Sullivan's and Grille restaurants are intended to appeal to a broader demographic. HOW INSANE IS THAT??? Two appetizers are not needed for four people. of us for awhile, waiting for our check. Unlike other starter chains, Double Eagle is supposed to be as opulent as the dining room of the Titanic. meals, features, about Location and contact 5061 Westheimer Rd Suite 8060, Houston, TX 77056 Great Uptown Website Email +1 713-355-2600 Improve this listing Reviews (586) Write a review Traveler rating Excellent 311 Very good 126 Average 46 Poor 23 Terrible 11 Traveler type Families Couples Solo Business Friends Time of year Mar-May Jun-Aug Sep-Nov for our entrees. Private dining room are available for both personal and business functions. The price was not disclosed.]. Mixed Greens, Tomatoes, Shaved Carrots, Croutons & Crisp Bacon $ 16. on time, and used the valet service to park the car and were escorted to a table on the lower level. My husband complained about his filet and asked for them to prepare a new one for him. The only reason I gave three stars for this review was for prior good experiences and the quality of the food. Del Frisco's Double Eagle Steakhouse . more. Our servers were very nice and knowledgeable about the menu. Superb steakhouse with beautiful Boston Harbor views, Awful service, mediocre food, high prices. Del Frisco's Restaurant Group develops, owns and operates high-end, complementary restaurants: Del Frisco's Double Eagle Steak House, or Del Frisco's, Sullivan's Steakhouse, or Sullivan's, and Del Frisco's Grille, or the Grille. All of us order steaks with 3 ordering medium and 1 medium rare. Loved the ambience. Fertitta said in a statement that he's been watching Del Frisco's for years, and even tried to buy it in 2012. Can a vegetarian person get a good meal at this restaurant? Nationwide sit-down company Del Frisco and their outlandish new Double Eagle Steakhouse, which just opened last week in Century City. Thank God we live in Texas. The place slides into the Westfield Century City mall with over 15,000 square feet of dining space split across two levels. One broccoli side dish was bland beyond belief. Before the mid-1970s, less than 100 people of Vietnamese origin called Houston home. It wasnt that seasoned and I wish it had more char. We all asked for water and then waited a solid 15 minutes before we even saw our waiter, Chris, and had not received any water at that point. Ask about the oysters of the moment ($22) and youll get a highly informed answer from the waiter, as you will about every aspect of the menu. Service is supper slow here. Del Friscos Double Eagle Steakhouse is, well, a bit much. The Del Frisco salad was not worth the $15. Our server was really nice and attentive however the food was okay. Will not return I told family not to go. Del Friscos started out in Dallas in 1981, and, after expansion, acquired other brands, for a total of 70 restaurants. Del Friscos Double Eagle Steakhouse. Nope, we continued to wait. more, Local cuisine, American, Gluten Free Options, Seaport District / South Boston Waterfront. Del Frisco's Double Eagle Steakhouse 888 Boylston Street #053, Boston. With sixteen units, Del Friscos Double Eagle Steakhouse chain is larger than Smith & Wollensky (ten), in range of Palm (24) and way behind Ruths Chris (75). The restaurant is set in a relaxed, elegant atmosphere accented with a palette of sultry earth tones occasionally interrupted by bold colored artwork and mixed wood . They have amazing customer service, call and ask. Shortly afterwards the restaurant manager came by and proceeded to tell us offsaying its outside, beyond my control, why are u complaining ? And before we could point out that it was a 2nd floor terrace completely owned by Del Frisco, he wakes off in a huff!! I'm not totally sure. The manager came to the table to apologize again and said that she comped our drinks and the lemon cakes. The chicken was alright. Once seated our server saunters over slowly, clearly in no rush, to greet us. This all took 15 minutes by then tails were cold and so were potatoes. The Double Eagle Steakhouse is open now, keeping hours from 11 a.m. to 10 p.m. or later daily. The best part of the dish was the potatoes and green verde sauce. The best part of the dish was the potatoes and green verde sauce. Our second glass of wine came after we had finished our meal and after the waiter was told we didnt have it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The potatoes au gratin were not what I was expecting, but I was pleasantly surprised by the cream corn, which more than made up for it! It sintrum-cut filet is tender en . Our husbands on the other hand enjoyed them. They are appetizers; you want to save room for the entres. Copyright 2023 CB Information Services, Inc. All rights reserved. My wife and kids got that for them and they were all fully satisfied. They do like to upsell here. Next up? That shouldve been my signal that this wasnt going to end well. They lacked flavor and we too undercooked for us. Sarah Blaskovich, senior food reporter. Never again. Thanksgiving dinner at Del Friscos was the best. 3 ways to get from Houston to New Orleans. My wife ordered the surf and turf, cooked very well and tasted even better. My spouses lamb was raw and the meals that our friends received were equally disappointing. The manager came over a apologized again and they tried a 3rd time, which was cooked correctly. To get someone to bring the coke that we never received. They asked to put $230 on the card, when they brought back the card there was no receipt, and then my friend then checked the debit amount of the transaction and they took out $30 more than requested. 1st time, our food arrived and our server never brought steak knives (4 of 5 people in our party ordered steak) 2. /PRNewswire/ -- Del Frisco's Restaurant Group is pleased to announce that two restaurants in its portfolio have been named to OpenTable's Top 100 Hot Spot. Everyone around us was getting their food. We ordered a few sides potato au gratin and lobster mack and cheese. CBI websites generally use certain cookies to enable better interactions with our sites and services. My daughter loves that place but I dont think we be going there anymore. My daughter loves that place but I dont think we be going there anymore.More, This restaurant has a sleek, modern interior with a glass enclosed wine cellar highlighting many trophy wines. 12 OZ Prime Delmonico Steak Roasted Maitake Mushroom, Fresh Shaved Black Truffle Prime rib was giant and cooked to perfection. The food overall was average and not special in any way. Bar. My daughter ordered a New York strip medium, and it was also cooked well. This has got to be one of the worst overpriced meals we have ever had. newsletter, 20 Feast-Worthy Steakhouses in Los Angeles, 4 Restaurants to Try This Weekend in Los Angeles, Jaipur Hot Chicken and Paneer Cocktails Star on Pijja Palaces New Weekend Lunch Menu, LAs Biggest Vegan Restaurant Celebrates 10 Years With Star-Studded Dinner, One of SFs Best Pizza Chefs Wants to Take Over the Suburban LA Slice Scene. We wont be back.More, The restaurant is at the galleria and is very cozy. We are currently only offering our To-Go menu. Synopsis: A family vannot a creepy murder van. We didnt get our table until almost 30 minutes after our reservation time (even though we were early). LAX in a van. There are four Del Frisco's Grilles in North Texas in Dallas, Fort Worth, Southlake and Plano. Sign up for the Join us for an exquisite Easter experience with our special Chef's Feature. There's one Del Frisco's in Houston, Fertitta's hometown. Can a gluten free person get a good meal at this restaurant? But it wasn't the only deal at hand. We had been seated for nearly 30 minutes before we even got water. Like I said, if you are looking for a "high end" steakhouse please save yourselves the trouble and go somewhere else!!!More. It wasnt that seasoned and I wish it had more char. Follow @sblaskovich on Twitter and ask her what to do, where to eat or where to drink in your area. Overall great experience. elma, texas to austin texas bill costner biography. For $93 I was expecting something much better. If you want quality steak, stick with Ruths Chris, Mortons, Abe and Louies, etc. Claim your profile to get in front of buyers, investors, and analysts. Another 25 minutes later someone from the bar finally brought the wine. Again, the host team and the bus team that helped us when we didnt receive what we ordered; job well done! Beware: mouse in the restaurant, lost our appetite! This is a BETA experience. It will include a much improved beverage program supported by formalized wine education of our staff designed to build check.. Our waitress, Emma, was great! Enjoy!! I love ribeye, and their menu selection of dry aged beef with a truffle sauce on the side. My wife ordered the surf and turf, cooked very well and tasted even better. Crispy on the bottom, seasoned and cooked perfectlydelicious. A fifth Del Frisco's Grille in Texas is in The Woodlands. A great ambiance and superb food. Our server forgot about it and by the time it arrived it was cold and started to congeal. One of the best steaks I've ever had. our sites and services. The location, on Sixth Avenue, anchors the skyscraper above it, taking up two floors, with a fabulous view of the streets and Rockefeller Center. Overall great experience.More, I expect top service and top food for the price in a place like this. Excellent service from Charles and food was superb. Del's Salad. Registered in England and Wales. Yes, it was memorable but it is a memory I would like to promptly forget. It was a solid 20 minutes before our replacement steaks were brought to us at which point both of our kids were finished eating. We each ordered a cocktail for which we waited another 20+ minutes to arrive. We were given small plates to eat the sides we ordered to go with our steaks. Del Frisco's Double Eagle Steak House 3.8 139 reviews Del Frisco's Grille 3.8 233 reviews Compare company information McAloon most recently served as chief marketing officer of Cicis. . Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. We had reservations and were seated promptly. It is appalling to me that a high end restaurant such as Del Frisco in this "nicer" area would not have a changing table and requires you to walk 10+ minutes through the mall to get to a bathroom that you can change your kids diaper. When full the place can ring with voices but its not too loud. You can read more about your cookie choices at our privacy policyhere. Boston has so many restaurants to dine at and when back in the area we be dining elsewhere. There wasnt one piece of crab on this topping and for $18 I want crab meat. checked on us and when I finally flagged down the water server, and told he we never received our wine, he basically shrugged and said they were really busy. When the bill arrived the lemon cakes were comped but the drinks were not - they just didn't charge us for the drinks we never received. They bumbled with some lame story about backing out the extra amount. Iceberg, Cherry Tomatoes, Crisp Bacon & Danish Blue Cheese Dressing $ 17. Our server tried to coerce us into getting two appetizers on top of the bread. We try different steakhouses here in Houston and anytime traveling. This has got to be one of the worst overpriced meals we have ever had. The manager came over to apologize about the filet and asked how the rest of our meals were. We alerted our waiter who said Ive been seen this before, let me tell my manager. Total Time 10 mins. . But I digress. The rest isnt worth the money or quality isnt good. My daughter wanted a coke, we ordered it before our food arrived. I had to get up from my seat a couple of times during dinner. Sunday evening, first reservation of the day, restaurant was pretty empty. Del Frisco's Grille is a more casual offshoot, with nearly twice as many restaurants across the country as the steakhouse has. We had been seated for nearly 30 minutes before we even got water. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Del Friscos promises and delivers the real thing, big, fat, sweet lumps of crab lightly bound and quickly sauted, served with a lobster cream sauce ($24.50). had an outstanding experience. This at most is like a Cheesecake Factory (if that).At least the Cheesecake Factory has a changing table for your child and is family friendly. Ive had better food and service at Outback. They asked to put $230 on the card, when they brought back the card there was no receipt, and then my friend then checked the debit amount of the transaction and they took out $30 more than requested. That shouldve been my signal that this wasnt going to end well. Overall, we enjoyed our dinner at this steakhouse. Needless to say, the evening did not live up to our expectations. Certainly not worth the almost $800 we were charged.More, Not sure if they were having a bad night but the food was subpar at best. This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Back to the cocktails A lemon vodka martini was actually "warm", and the ice had watered down the bourbon cocktail as it melted before it got to us! A little overpriced but very good for a special occasion. When I told her, she said I understand. Distance From Key Points of Interest. 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If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It was after 11pm when our meals arrived, it was disappointing. I hope things improve perhaps Archie needs to be retrained, perhaps it was an off night for him. At least something.More. By continuing to use this site you are consenting to these choices.