Responses to qualitative questions were analysed using a thematic analysis approach as set out by Braun and Clarke (Citation2006). You are all awesome and I want to thank you for creating such a confronting, thought-provoking and inclusive event; You did fantastic. Labor unions must be brought to the table to find practical solutions that are fair to the existing workforce while achieving equality for all. Rather we see our question as a marker in a particular time and place, by specific communities of engagement, for the ongoing wero (challenge) of be(com)ing a justice loving people. Commitments were made to develop courage and expertise to challenge colleagues to stop spreading misinformation and racism; to ally better with Pkeh colleagues in work to dismantle structural racism, to trust and listen more deeply, and to examine more carefully their own practice. We acknowledge the risks with this emerging language use as an aspect of Mori aspirations for the wider uptake of te reo Mori (the Mori language) across all Aotearoa, in all professional, political, and community communication and personal life where so required or desired. We believe generating activist scholar accounts of social movements such as Decol2020 will contribute to how future anti-racism events can have direct and indirect impacts on a range of communities in Aotearoa and internationally. The primary categorizations of the treaty context are framed as Mori and Pkeh distinctions/partnerships. Features & Advice, Popularity of Workcation Travel Trend Continues to Grow Studying tourism and hospitality management is your ticket to one of the highest growing industries today: According to the UN World Tourism Organization (UNWTO), tourism has experienced continued growth and diversification to become one of the fastest growing economic sectors in the world! A true commitment to diversity is demonstrated by ensuring the equitable inclusion of all. 2 Tauiwi is a word that refers to new people, later settlers. WebHow the Hospitality Industry Can Combat Racism Sheila Johnson The Face of America Paul Simon once wrote, The words of the prophet are written on the subway walls. Well, This makes the gifting to Decol2020 of the whakatauk (proverb) Hei kanohi mataara, hei ringa whiti Eyes wide open, ready for action as a guide to bind our thinking, planning, and being together particularly special.11 The whakatauk was interpreted as a prompt to alert the senses through invigoration of te ngkau (heart/sensation), te hinengaro (intellect/mind), ng ringaringa (practices). Actions taken include one participant utilising the webinars to deliberately strengthen their allyship skills, and others planning on having more conversations about racism and privilege to recruit more allies in challenging White privilege. There are complex global parallels in how this system of power perpetuates injustice. Many members of those storied huddled masses whove come to our shores to seek new lives themselves and better lives for their children often earn their very first paycheck as members of the lodging industry. A first step towards a commitment to work courageously against the conditions that allow for the oppression, exploitation, and at times the extermination of fellow human beings in the pursuit of order, is to disrupt the discourses that create and perpetuate the order that enables or tolerates such harms. We as authors of this essay, with the critical companionship of Mori and Pkeha with our eyes firmly on the responsibility and response-ability of Pkeha, acknowledge the problematic reductionism of these complex categories made more concrete in the laws and policies we together make. We do so to observe in Part Two of this essay, how Decol2020 provided an opportunity to share ways to come to know and trust ourselves and others, and how or why we might [re]shape ourselves in the context of a Te Tiriti based future for Aotearoa, in a context we cannot ever know with certainty the Other[ed], and bearing in mind, the reality that I and the other are never a static entity to be captured in a preferred sense of order or justice, the imposition of the will of one over that of the Other[ed] is deemed a form of violence. International tourists create high demand for the tourism industry. 89), can be confronted and overcome and the dream can become reality (Citation1994, p. 206). They detail aspects of western knowledge and ways of being that are deeply complicit in the colonization of Aotearoa. I have a much better grasp of the importance of biculturalism and hope I use this in my day-to-day work and encounters. Hospitality is an industry in which having an open mindset and welcoming people who are different from you needs to be the standard. Might we as a passionate community of staunch activists and activist scholars be so enchanted by our stories about ourselves and others that we risk a yet to be noticed uncritical positioning of ourselves as the righteous, universalising authority of justice? WebTourism. Such realization of a future of which we dream is not inexorable. WebCommon anti-racism terminology. An approach is presented to acquire racism-related data and extract information without directly engaging with tourists. Racism and Hospitality. This book discusses the phenomenon of employer branding (EB) in the con - text of the hospitality and tourism industry. Webtravel and tourism activities in 2018. Might we (as a community of Tiriti educators and activists) be at risk of contributing to a herd-instinct of followers of a seemingly radical agenda, serving the status quo by trusting the work undertaken is emancipatory? It started with a tweet: the tweet became a seed, the seed was nurtured in the fertile soil of a community of anti-racism and Te Tiriti workers, as scholars and activists, new and old, and the vibrant cosmology energising the spirits of diverse participants. Anti-racism. Useful suggestions for the improvement of a future event included using break out rooms for discussion or participant activity; encouraging people to make connections and build relationships for working together or supporting each other; providing summaries of key points for reference without having to search through YouTube clips; and making recordings available closer to the end of each session. Anti-racism activities are often under resourced (STIR & NZ Public Health Association, 2021) but are a necessary investment for a society aspiring to be a just society. Despite this formal recognition of Mori as sovereign peoples, and despite Article Three assuring Mori equality with all people in this land, various waves of genocidal activities (attempted actual erasure) and diverse assimilationist policies subsequently enacted by the Crown are now the source of painful and expensive redress. As hospitality workers are recalled back, consider the racial implications that are related to historical racial discrimination against Black Americans. Reading Levinas (as interpreted by Wray-Bliss, Citation2009) has drawn our attention to the work of scholars who are careful to delineate a reading that steers towards a non-essentialising, non-moralistic ethics (p. 272). There were also reports from participants that the opportunity to think together was valued: Ka Rawe! Because even though we see more people of color in our management positions, were still not doing all we can. We also use third-party cookies that help us analyze and understand how you use this website. In this regard, antiracism work is articulated by one Decol2020 participant as. This effect becomes very visible when analysing customer reviews. Who are using a different approach and to what effect? It was decided to craft an event drawing on the expertise of Mori and Tauiwi activists and academics to strengthen anti-racism responsiveness, responsibility and respons-ability and to amplify the key messages of anti-racism in the context of a Te Tiriti honouring future. Among those in our study sample, Black students reported the second highest level of discrimination, followed by Asians, Latinos, and white students, respectively. The method is demonstrated in a case study and the purpose for racism analysis is achieved. But new critical questions arise. When asked what two things they might do differently as an outcome of participation in Decol2020 ideas included explicit commitments to be more open-minded, courageous, active, and vocal about anti-racism and decolonisation; be willing to share experiences; develop resources to support decolonisation work by Tauiwi; use te reo more; bring wairua [spirit] more into their mahi; be sensitive and respectful; and commit more time to this kaupapa [agenda]. What is it then to make a treaty between two parties two categories of diverse and perhaps unknowable others? [Excellent]Youve created an amazing kete [basket] of knowledge that is of great value now and for the future. We are conscious also of the needs of an international readership. Great job! Preliminary research gathered from workers in the hospitality industry found that 89% said they had experienced one or more incidents of sexual harassment in their working life. (Freire, Citation1994, p. 101), The conception of Decol2020 was seeded early in 2019 by Mori musician and storyteller, Moana Maniapoto. Accommodation WebIn the article, Race Discrimination Remains a Challenging Issue for the Hospitality Industry by Kenneth Winkler, Winkler talks about the need for employers to be proactive with this issue. The co-owner & founder of start-up 1520 in Apeldoorn, Netherlands, Marius Zrcher was a participant at FCSIs Millennials focused roundtable at INTERGASTRA 2018. (Citation2000, p. xv) as an idea Foucault takes from Nietzsche to express the notion that meanings, ideas, rules, discourses, knowledge and truths do not emerge naturally, but are produced in order to support, advantage or valorise a particular social group. We have contextualised this work by sharing aspects of our identity and our standpoint as authors of this paper, mandated by participants of an event we describe in this paper as Decol2020 to craft a scholarly discussion. To meet this wero, this essay is generated from the assumption that peer reviewed publications are merely one, but one important aspect of the many layers of engagement necessary for the realization of justice and peace in this world and perhaps the cosmos. 2 decolonisation action posters were produced and made available for distribution; He Hmiromiro, a virtual decolonisation reading group, gained a 27% increase in subscriptions; More than 3000 new connections were made on the Decol2020 Facebook page; Several requests for advice and support from other organisers around hosting virtual conferences were generated; A Facebook competition focused on participant actions following #decol2020; Media coverage included items on Te Korimako o Taranaki FM 94.8; NewsTalk ZB; Waatea News; Stuff.co.nz; We now turn to the qualitative responses selected for their pertinence to the early scholarly focus we have chosen for this essay. 3099067 Your Facebook information, including your name, photo & any other personal data you make public on Facebook will appear with your comment, and may be used on TravelPulse.com. Im focusing on the segment of Airbnb in hospitality. 941,200: Number of new tourism and hospitality jobs that will be added, 2014-2024. 28 recorded webinars were made available on the #decol2020 YouTube channel. Permission is granted subject to the terms of the License under which the work was published. We do so to show our face to readers and to signal how our thoughts are guided by global and local scholars and activists we have chosen for our response to the racism associated with historic colonization perpetuated in contemporary neo-colonizing forms. It is an ethical response not from attempts to know and categorise the other (to make them an object of my knowledge [i.e.] Complexity arises due to the interactions and interrelationships between numerous stakeholders, activities, This racism not only harms the wellbeing of Mori, continues to undermine Mori sovereign status declared in He Whakaputanga (1835), and tarnishes the dignity of those who continue to tolerate this injustice. Branding is the art of aligning what a company wants people to think about it, with what people actually do think We continue to seek new possible guiding ideas (concepts) and reflect on whether they will expand our capabilities: Is an event such as this a useful endeavour to invest limited time and resources in? The hospitality industry, often touted as a beacon of diversity and openness, should not rest on its alleged laurels, but should too take this time to confront its demons, or risk getting left behind by a generation that is no longer interested in denial, complacency and silence. Purpose. These were nearly all to do with the technological aspects of an on-line forum where preferably face to face would be the preferred ways of working. Review platforms should nevertheless try, for example by making an effort to educate their users regarding this issue. All in all the feedback suggests a very successful event. To disrupt such racism in all its forms demands the concerted efforts and mobilisation of many (Ford et al., Citation2019). Decol2020 was a specific response to increased interest in challenging all forms of racism, and in Aotearoa in particular, through a Te Tiriti focused lens. Such responsibility is specifically demanded of all academics employed in New Zealand public universities, mandated by the Education Amendment Act (1990) to contribute as a critic and conscience of society. Alex is my whnau (relation), I am inspired by Heather. We also weave into our essay some specific ideas of western scholars such as those of Emmanuel Levinas, largely through the interpretation by of his work by Wray-Bliss (Citation2009) and of the work of Paulo Freire, as guided by Ana Maria Araujo Freire (Citation1994). We used the survey to ask three broad questions how participants felt about the usefulness of the Decol2020 webinar series; how participants intended to apply their new knowledge; and how such programmes could be strengthened. Aleah Coy, co-founder of travel agency Black Travel Worldwide, said she has experienced racism from the hotel We saw participants commit to confronting their privilege and positioning as Pkeha in Aotearoa, and affirming their activist intent to educate, and act. It also means responsibly serving liquor, to ensure that patrons do not become unduly intoxicated and subsequently a problem for management, staff and the neighborhood. the practice of making a decision every day that youre still gonna put one foot in front of the other, that youre still going to get up in the morning. Introduction: a meeting and a greeting. Destination & Tourism, WorldPride Is Lighting Up Sydney Australia But were not going to fix it by demanding more of our president, demanding more of our congressmen, or even demanding more of our neighbor. It brought together, even if virtually, most of the key individuals and groups involved in anti-racist and Tiriti-based organising, which is really important and was really overdue, and stimulated and enthused the audiences I was part of about a just future. Every day we make it possible for team members from multiple backgrounds, creeds and colors to work side-by-side and learn from one another, becoming wiser, more compassionate, and more understanding human beings as they do. The problem is, for Racism is a system consisting of structures, policies, practices, and normsthat assigns value and determines opportunity based on the way people look or the color of their skin. WebEmbarking on a Bachelor program in Hospitality & Leisure Management means opening the door to a plethora of diverse career paths and industries that all draw on Hospitality's many transferable skills. In no industry has the sharing economy caused greater controversy than in the hospitality industry. Heather: He Tangata Tiriti ahau. Te Tiriti o Waitangi (Te Tiriti) signed in 1840 by the British Crown and a number of indigenous hap(subtribes) collectively named Mori has been widely positioned as the foundation document for the colonial state of Aotearoa New Zealand. White customers often judge restaurants in general and ethnic restaurants in particular on their perceived authenticity. We pay our respects to te rp Rangatira (leadership) Mori professors such as Ranginui Walker, Linda Tuhiwai Smith, Te Kawehau Hoskins, Leonie Pihama, and many more. There is room here for a closer look at the differences and similarities between Levinass notion of the unknowable other we cannot and must not universalise and Freires attention to the system as a concrete entity [thus knowable including its constituent populations] and entity to be challenged and transformed [including the identities of the constituent populations). Regionally and locally, it requires the awareness, knowledge, skills, and motivation of citizens to change and to share power at individual and collective levels. Often the same indigenous, religious, and political emblems are being hoisted by contesting sides to bolster their preferred truth claims. We are: Alex: I am a Pkeh educational researcher and activist who was raised bilingually (Mori and English) on the ancestral lands of K. My work explores the intersection of indigenous settler colonial power relations and social justice theory and practice. It recommends critical theories to investigate how gender is researched in the sectors academic and institutional systems.,The conceptual study explains contemporary gender theories and gives In this months blog therefore, I wanted to shed some light on some of the ways in which racism prevails in our industry. We posit that Decol2020 will continue to benefit Pkeha by strengthening an identity as Tangata Tiriti, providing Te Tiriti-based information and ideas for anti-racist activism and by promoting Te Tiriti-based futures and thus helping build a more just, peaceful, and sustainable future for Aotearoa. Second, young children display implicit biases indistinguishable from those of adults, which suggests to many that implicit biases are learned early. Our chosen theme for reflection on Decol2020 in this essay then is Eyes wide open: Exploring the limitations, obligations, and opportunities of privilege. WebRacism, like in many other sectors of society, has been built into the travel industry, both knowingly and unknowingly. It might also be the space where creative work can be done. At the individual level, Black employees must work to increase their personal resilience and self-efficacy. Webhannahflores059 The travel industry tends to think of itself as a space of leisure, fun, and escape where such things like racism are left behind for good times. This volume highlights a broad selection of valuable research work by renowned professionals and scientists from academia and the travel industry, bridging academic perspectives and research with practical applications. For such people, the dignity of others, the respect to be accorded all life, is fundamental to ones own sense of self-respect. It also provided a list of te Tiriti educators around the country and produced decol posters. Decol2020, and anti-racism workers in Aotearoa are a community of passionate people committed to the realisation of a Tiriti honouring nation. Hospitality industry is a billion dollars industry, which includes many activities, from which main is hotel business, tourism services, event planning and transportation. According to cooking and nutrition educator Sara Kay, who analysed Yelp reviews, the average [] reviewer connotes authentic with characteristics such as dirt floors, plastic stools, and other patrons who are non-white when reviewing non-European restaurants[2]. Rob Law, Ph.D., is a professor at the School of Hotel and Tourism Management, the Hong Kong Polytechnic University. Much exploitation is enabled by the disassociation of the powerful and privileged from responsibility for the Other[ed] particularly if their power or privilege may be shown to be generated from theories of justice where the marginalisation of those Other[ed] human beings essentialised in some way, categorised and relegated to the margins may be integrated/assimilated on preconceived ideas of justice. Anti-racism activities require coalitions, watchdogs, scholars, educators, activists, and witnesses. As well as providing a wealth of insights into diverse activities, the ten-day event also met a major community need for anti-racist, Te Tiriti-based, and decolonising activities that can be made accessible around the country and internationally. There are important reasons to consider preventative countermeasures to affective racism rather than focusing solely on correctives.