I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. I have purchased my plans by the year for long time as well. Billing & Payment. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. SMH!!!! WebStraight Talk, Inc. Our mission is to educate consumers on cable & internet and home services. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. | No international roaming allowed. 30 minutes to sync email to your phone. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. My existing internet was down with no ETA and 3-days to even get a reply. Only for personal use. Never called . WebOverview of Straight Talk Wireless complaint handling. > Understand My Bill. Our content is intended to be used for general information purposes only. Have a Straight Talk question? It is impossible to talk to someone who speaks fluent English. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. You can contact us at 1-877-430-CELL (2355) to change it. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. I even asked them if I would get resistance from the store and they insured me it would be fine. This helps your unused balance roll over to the next service cycle. Your Straight Talk phone uses the towers from one of these four networks. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. I am not alone in this and their Facebook page is full of similar issues. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? Access the Wifi Optimizer to help reduce data usage. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. By texting keywords to 611611, you are consenting to receive response messages. Original review: Feb. 1, 2023. FAQ. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Straight Talk could never get my phone to activate. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. At this point youve probably tried calling Straight Talk Wirelesss customer service. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! WebCustomer Service Chat Access Reward Information Download it now! They have one of the most dependable 4G LTE networks in the United States among low cost carriers. I am going to be switching to AT&T prepaid. I will never use Straight Talk again. You have exceeded the amount of items allowed in your cart. What a complete waste of time. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Posted by nepaguy001. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. Lets get it Straight. I told all of them the error I got. I will be taking the phone back. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. service. WebChat with one of our agents live. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. Rates are subject to change without prior notice. When using this App, standard data rates may apply. WebSearch Newegg.com for iphone 6s plus straight talk. The first rep. this morning said he'd call me back on my cell right off. They are crooks and will not help! Please select which one you wish to keep. Asked for a supervisor and was told they don't transfer calls. We value your privacy. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Other terms and conditions apply. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. We've created these shortcuts and apps to try to help customers like you (and ourselves!) WebUnlocked phones youre bringing to Straight Talk. I asked what request and he said that the ticket was closed and there was nothing else he could do. Alarms, TTY and other systems may not be compatible. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. You have exceeded the amount of items allowed in your cart. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. All rights reserved. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. I always get great service and customer service is great. I spent HOURS on the phone with customer service getting the same answer every time. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I mean extremely rude. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). It is affordable and I like that I could bring my own phone. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. Reward Points have no cash value and cannot be transferred to another customer. What are the reasons for cancelling the Straight Talk service? strict standards for business conduct. Information may be transmitted with a delay and may not reflect actual balances. Press 1 for English and then 4 twice through menu prompts. For more information about reviews on ConsumerAffairs.com please visit our West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. PLEASE if you want good service or a good phone plan look ANYWHERE else. Customer service gives no true resolution to the issue. The data is non existent no matter if it is the beginning or end of your service date. If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. CROOKS! Stole $57.98 from me. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. It's a scam. File your review. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. My other carrier released my number which left me with no phone for 36 hours. There is nothing like a good deal. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. > Pay My Bill. A couple hours later my phone lost service. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. You will also receive a text message with the details. The appeal of Straight Talk is its flexibility and affordability. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Privacy Policy. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Who is ED Magedson - Founder, Ripoff Report. You will need to perform a separate checkout for the items in your cart. You may transfer your telephone number from another company to Straight Talk. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Airtime minutes will be deducted plus the cost of the International call. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. Straight Talk is one of the leading wireless carriers in the United States. We will get back to you in a few minutes. I'm switching service I don't even want it anymore. I accidentally threw my sim card away when switching to Visible. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. I have been a loyal customer since TracFone days! Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I am very angry. | You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Some phones on specific plans have hotspot capabilities. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. It's now been a day and half. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. You may have called before the Customer Care Center was able to Activate your phone. That's how much they give a . We then hung up. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. There are many easy self service tips you can do to help you enhance your experience. Message and data rates may apply. I've talked to 6 customer care agents was promised to get a call back twice that never happened. I have never experienced worse customer service in my entire life. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Get fast shipping and top-rated customer service. This whole situation is f*cked up and I dont know what to do. Thank you, you have successfully subscribed to our newsletter! The company offers a wide variety of phones, including budget phones that come free with a phone plan. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Verification can help ensure real people write reviews about real companies. Find more than 137,785 complaints| Ripoff Report See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Consumers want to see how a business took care of business. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. The phone is not within the Straight Talk Service Area Map . Please refer to our privacy policy. Its Free to Join! In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Your Privacy Choices. r/StraightTalk 2 yr. ago. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Current items cannot be combined with other purchases. When I got home to do the setup it said I had no service at my address. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Depending on location, powered by 5G or 4G My phone service is not working. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! You'll see a list of merchants you've subscribed to. In short, the two companies are not related. This company is a total scam. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. I called ST customer service.