If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires. Muni offers several ways to pay your fare. Once one type of value is loaded onto the card, it cannot be converted or exchanged for a different type of value. Enjoy the convenience of booking the entire trip all at once. Log in to your Clipper account. However, they will need to keep their plastic cards for proof of eligibility if asked by a fare inspector. BART is working to install Add Valuemachines that accept credit cards at all stations systemwide. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Hop on our sleek, high-speed FRS Clipper catamarans for a relaxing and scenic cruise experience. Get Morning Report and other email newsletters. Yes. If the condition evaluates to false (.F. Have others had this problem with funds being frozen or seemingly disappearing from your Clipper card? The reason for this has to do with how much space unused orders take on their computer system. Thank you! This is done immediately with credit cards, but it can take up to 10 days if you are using a checking account as your payment method. You can also ask a transit agency ticket office or Clipper Customer Service Center to tag your card. The terminal is located on Alaskan Way at Pier 69. This is different in the phone environment. He started his journalism career as a sports editor in Iowa in 1975. The extent to which you can use your card and the fees that apply depend on your credit card company and bank. What if my Auto-Reload payment fails and/or the card reader says BLOCKED BAD DEBT? This page includes Using Clipper on specific agencies. What if I buy a new 31-day pass before my current pass expires? Reddit and its partners use cookies and similar technologies to provide you with a better experience. So if your primary funding source is declined, your order will be charged to your backup card. Please plan accordingly and allow sufficient time. Victoria Clipper Frequently Asked Questions | Clipper Vacations If you have a question or comment that invoves Clipper, please contact Clipper Customer Service: Clipper Customer Service: Weekdays: 7:00 am - 7:00 pm Saturdays:7:00 am - 4:00 pm. The most you can load online at any one time is $255. Robbins parking lot locations are also available for overnight parking. You will need to use this new email address the next time you log in to your Clipper account. Am I reloading this wrong online? For a list of all locations and services, including where to apply for a Youth or Senior Clipper card, visit Sales and Service Locations. Center your Apple Watch display over the "Tag Here" graphic on the screenyou might have to hold still or rotate your wrist to align the device properly. You must apply for an RTC Clipper card in person at a participating transit agency. An email notification will be sent out 7 days prior to travel as a reminder for check-in. If you are signed up for automatic reloading or if you order your pass online or by phone, Clipper will automatically add the new pass to your Clipper card the next time you tag, after the original pass has expired. Key Clipper information translated to Chinese. Most cell phones work just fine in Victoria, but some cell phone carriers charge additional fees for roaming and data without a Canadian or international phone plan. All stations have Clipper vending machines, except SFO where only paper tickets are sold as of October 2022. If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. If you are a booked guest, you can quickly change or confirm your seats by visiting our seat selection portal. You can tag Clipper to pay fares on all Bay Area transit agencies and use it to access other services. Be sure to review the paper ticket fare chart at the station. No, every rider needs their own card or device (phone or watch) to pay for fares. Hotel Package: Non-refundable within 4 days of travel date. My wife tried to the use the card lately since ac just started charging but they told her it didn't no have enough. Children from countries other than the US or Canada will require a passport and possibly a Visa. The Victoria Clipper V vessel is a passenger-only ferry. If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. If you purchase value for your plastic Clipper card online or by phone, it wont be available immediately. If you set up Auto-Reload for cash value, when your balance falls below $10, Clipper will automatically reload you card when you pay your next fare. What's the difference between cash value and BART high-value discount (HVD) tickets? If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. This process may take up to 5 days if you are tagging only on a bus or light-rail vehicle. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' Our departure times between Seattle and Victoria vary seasonally. Includes travel to any of our destinations with activities or hotel stay or both. Student EasyPass Program Updates | Parking and Transportation Our terminal in Victoria is currently open 10:00am 5:00pm. We do allow walk-up day-of guests to purchase tickets if space allows. Select "Add money" and follow the steps to continue purchasing a card and adding value to it. Youth/Senior Cards. A single beep and a green light means you paid for your ride. Soak in outstanding ocean vistas and the fresh air, relax and play a card game with friends or cozy up in your comfortable reclining seat with a good a book. Los Angeles Clippers | The Official Site of the Los Angeles Clippers Well I paid online so my serial number for the card is correct and said the $20 is ready for "pick up" which I went to the bart station and asked . While we dont normally sail over rough waters, occasionally it can be choppy once were underway due to Mother Nature and sudden weather changes in the Salish Sea. For more information, please see our Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away? However, you will need to register your card as part of the process, if you havent already done so. Open the Clipper app and select the card you want to set up for Auto-Reload. I have loaded a lot of money on a clipper card through the website months ago. Please reach out via our Contact Us page with questions and we will assist as quickly as possible in responding to your inquiry. Pre-Tax Transit Benefits. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. opens in new window. A Station Agent can help direct you. When you first set up automatic loading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. There is a $5 fee for this service. STANDARD Fares Round-Trip only: Standard fares are fully refundable for cancellations received 2 or more days prior to travel, non-refundable within 48 hours of travel date. If you are traveling with a motorized chair, be sure to bring along a charger in case your chair runs out of power during your trip. Limited-use tickets are not available on phones. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. Departure times, terminal locations, check-in and boarding, luggage, ID requirements and more. Add Clipper to your phone before you take-off! Yes, there is. Once youve activated your Auto-Reload, youll be able to see it in your account. Clipper card scan fails every time, this is driving me nuts! All Access Digital offer for just 99 cents! If you have an 8 ride pass, your rides will expire in 30 days. Clipper is a reloadable fare payment card that can be used to store a Caltrain Monthly Pass, 8-ride Ticket and/or cash. See the Apple Pay How-To page for more details. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. When I tag my card, what do the beeps and lights mean? The surcharge will be prorated for discount paper ticket users so that seniors and people with disabilities pay a 19 cent surcharge and youth pay a 25 cent surcharge. You must apply for a Youth, Senior or RTC Clipper card to receive applicable discounts on fares. There are no discounts available at the BART vending machines. Select Clipper card and follow the instructions to add a card and load value. Outdoor Activities, Tours, Boat Tours & Water Sports, More. So if your primary funding source is declined, your order will be charged to your backup card. For all other cards on your phone without HVD, value will be available immediately. No, transit agency ticket offices cannot load value to mobile phones at this time. This site is protected by Google's invisible reCAPTCHA. As others have said, it's RFID interference with other cards that's likely the problem. Before leaving for your trip, contact your local carrier for information on call pricing, text messaging and internet usage. Clipper Customer Service | bart.gov Our cancellation and refund policy for all trips booked on the San Juan Clipper fast ferry and all associated whale watching tours is the following: Standard Fare:Fully refundable for cancellations received 2 or more days prior to travel, non-changeable/non-refundable within 2 days. A little work up front helps you save money. I set up Auto-Reload, but its not showing up in my online account. How did $300 disappear from our Clipper cards?, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, How did $300 disappear from our Clipper cards? The RTC Clipper card is a photo identification card. It is charged for those who enter a station, ride a train, and then exit the same station. If your Clipper card on your phone does not work, please contact Clipper Customer Service at 877-878-8883. will be charged $40.00 USD / $45.00 CAD (Credit Card ONLY, Cash NOT accepted) per leg of travel.
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