(Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. COVID-19 Weekly Update 3-1-2023 03/01/2023 . Selina Boyd , Regional Inspector General for Audit For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Menu; Search; En Espaol; Contact; To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. Fax: (303) 335-4002, Phone: (313) 226-4005 U.S. Department of Health & Human Services County Offices - Michigan Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Answers to the most frequently asked question about DHS and its programs. PDF Investigation of DHS Employee Corruption Cases Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. DHS Office Locations - Oklahoma Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner Federal government websites often end in .gov or .mil. Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. The Wannamaker Building HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. We will continue to monitor DHS OIG's efforts to address this recommendation. A .gov website belongs to an official government organization in the United States. An official website of the United States government. HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. 794.7788 401 W. Peachtree Street N.W. Check-In Office. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. Office of Inspector General - Georgia Department of Human Services Directory - DSS Field Offices - United States Department of State Below you fill find contact information for those offices. DHS Offices | RI Department of Human Services We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. Select your region below for information on your Regional Office andRegional Director. Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 For more information, see our USCIS Visitor . One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. OIG Regional Offices - ed DHS - Office of Inspector General Investigations Offices | US EPA or https:// means youve safely connected to the .gov website. Main Navigation. (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. Regional Offices | HHS.gov Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. Appointment notices will include more instructions for visiting USCIS facilities. An official website of the United States government. In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. Chicago Field Office | ICE Report Incidents HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. . Ben Sanders, Assistant Regional Inspector General for Audit Fax: (703) 413-1833, Phone: (404) 588-3870 Menu; Search; En Espaol; HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) Contact Us | Homeland Security - DHS Vacant, Regional Inspector General for Audit Sacramento Regional Office (California) The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 HSI Houston | ICE DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. Fax: (703) 413-1833, Phone: (703) 413-1855 Publicly Released: Jun 03, 2021. several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. Fax: (202) 616-0271, Phone: (703) 413-1801 Gary Whitman, Acting Regional Inspector General for Audit (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. (202) 566-2549. Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco Menu; Search; En Espaol; Our work on the management and operations of this office identified long-standing management weaknesses, including: > About However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. Inspectors General: DHS OIG's Structure, Policies, and Procedures Are Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Contacts | Office of Inspector General or https:// means youve safely connected to the .gov website. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Office of Inspector General 1500 Pennsylvania Avenue, N.W. Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. Fax: (312) 886-7065, Phone: (817) 385-2071 Washington, DC 20230 202. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. > Regional Offices. Organization. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. DHS OIG agreed with this recommendation. DHS OIG agreed with our recommendation. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. We will continue to monitor DHS OIG's efforts to address this recommendation. . 61 Forsyth Street, Room 19T30 Main Navigation. Vacant, Regional Inspector General for Audit 230 South Dearborn Suite 3964 A lock DHS OIG agreed with this recommendation. 1010 Walnut Street, Suite 410 DHS OIG agreed with this recommendation. State of Oregon: Local Offices - Local Offices I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. HHS Headquarters. Regional Offices | HHS.gov In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Contacts & Locations | Office of Inspector General, Department of Fax: (303) 864-2004, Phone: (215) 717-2980 Share sensitive information only on official, secure websites. or https:// means youve safely connected to the .gov website. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. Your suggestions will be considered as the Office of Inspector General considers new projects. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. Looking for U.S. government information and services? Find direct contact information for DHS, its component agencies, and specific programs of interest. Yes No A President-appointed Regional Director leads each office. It has operated for 4 of the last 6 years, including 2020, without a strategic plan. HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. > Agencies Menu; Search; En Espaol; To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. Contact Us | Office of Inspector General - DHS In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. Department of Homeland Security Office of Inspector General News and Announcements. Information on how to send mail to the Department of Homeland Security. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. DHS OIG Hotline Complaint Form EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) IDHS: Office of the Inspector General (OIG) - dhs.state.il.us If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. GAO was asked to review DHS OIG's management and operations. Secure .gov websites use HTTPS Fax: (404) 588-3871, Phone: (617) 748-3218 (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. Office of Counsel (OC) Suite 400 875 15th Street, N.W. Southernwestern Region The other policy would establish the DHS OIG quality control and assurance program. The Office of Innovation has cataloged organization policies and the corresponding responsible offices. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. Office Directory - United States Department of Justice Office of the Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). Western Region Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. Office of Inspector General GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. VA OIG Office Locations & Headquarters | VA OIG History In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. DHS OIG has made progress in developing these key organizational performance management documents in recent years. A lock Office of Inspector General . DHS OIG agreed with this recommendation. Listing of key contacts organized by component agency. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. > HHS Regional Offices. Need help applying for benefits online? Myra Hamilton, Acting Regional Inspector General for Audit From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Fax. Suite 30.450 Atlanta, GA 30303 Location details (LockA locked padlock) Oklahoma City, Ok73105 Our diverse team of oversight professionals are . OIG's Role (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Directions. Department of Homeland Security Phone: (202) 616-4620 field office Share. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. DHS OIG agreed with this recommendation. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. The time it takes to complete reports increased over the 4 fiscal years we assessed. See All Field Offices. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Philadelphia, PA 19107 The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. DHS OIG agreed with this recommendation. Teri Lewis, Assistant Regional Inspector General for Audit Secure .gov websites use HTTPS Providence, RI 02903. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. We will continue to monitor DHS OIG's efforts to address this recommendation. Sam Nunn Federal Building Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). DHS OIG agreed with this recommendation. (LockA locked padlock) OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 Fax: (202) 616-4532, Phone: (202) 616-0645 Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. 1999 Bryan Street, Suite 1440 Field Office Location. Official websites use .gov Fax: (415) 355-2731, Phone: (520) 620-7390 The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. Operational and Support Components Department Leadership Biographies U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Office of Inspector General, U.S. Department of Health and Human Services Fax: (312) 886-0513, Phone: (303) 864-2000 An official website of the United States government. OIG is headquartered in Washington, DC, and has three regional offices. To provide independent oversight and promote excellence, integrity, and accountability within DHS. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. Information and guidance about COVID-19 is available at coronavirus.gov. Official websites use .gov However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. A .gov website belongs to an official government organization in the United States. Media Contacts Department White Pages Listing of key contacts organized by component agency. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Office of Inspector General/MAIL STOP 0305 (LockA locked padlock) HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. Information and guidance about COVID-19 is available at coronavirus.gov. Southeastern Region Relator knew that management was assuming each camera had a 90 degree field of view. This office is critical for ensuring independent and objective oversight of DHS. Report West Virginia Recipient Welfare; Report Health Care Crimes; ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address:
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